Shirts


What brands do you print on?
All Solehab standard t-shirts are printed on Anvil 100% cotton. The long sleeve t-shirts, hoodies and hats are sourced from a variety of other premium brands.

How do I know what size apparel to order?
Each product page has a link to its sizing chart. Refer to this chart and any unique information given per product.

I ordered two t-shirts of the same size, why is one smaller?
Some of the designs are printed on different style t-shirts. Check the product description for any unique sizing notes.

How should I care for my Solehab apparel?
The best way to care for your Solehab apparel is to follow the instructions given. Either printed on the inside of the neck for t-shirts or on the product page for any special care.

What type of printing process is used on your apparel?
Most of our Solehab apparel are printed using DTG (direct to garment printing). All of our t-shirts are printed with water based and eco-friendly inks. Check the product pages for the specific type of printing for each individual product.

Do you print your own shirts?
No, we focus on design and leave the printing to the professionals.

Will you notify me when you release a new design or restock a current design?
Absolutely. Subscribe to the Solehab Newsletter, follow us on our social media channels, or keep tabs on our blog. We post updates about new products as well as occasional sales and specials.

Do you accept designs from third parties?
No, all of our designs are Solehab originals, designed by Solehab’s founder Alistair Jameson.

Shipping


How long does it take for my purchase to arrive?
Any orders usually take between 2-3 days to ship (an email with a tracking code will be sent out as soon as it is shipped). Standard shipping for orders in the USA takes 5-10 business days. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class.  International orders are shipped via USPS First Class International Mail.

How much does shipping cost?
It depends on your country and the size of your order.  The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

Do you ship internationally?
Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

Store


What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments through PayPal.

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How secure is this store?
This store uses PayPal for payments, PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do you offer wholesale or bulk pricing?
Yes, we accepts wholesale orders but we carefully screen each company to make sure Solehab is a good fit. If you think your shop would be a perfect fit for the Solehab brand please contact us by clicking here and include some background information on your company/shop.

What is your return policy?
Our goal is 100% customer satisfaction. In general, unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge.  If you have further questions please contact us.
Returns should be mailed to:
Solehab
2031 N. Lincoln Street
Burbank, CA 91504
USA

Where can i find your Privacy Policy?
Please click here to view our Privacy Policy


Other


Still have other questions?
For additional information about Solehab please use the contact form or email jameson[dot]alistair[at]gmail[dot]com.